The Corporate U-turn on AI

The corporate U-turn on AI: your latest corporate governance news analysis examines how some firms tried to do too much, too fast. Now, they’re backtracking.

Artificial intelligence is a transformative technology; it’s astounding how rapidly it has become a part of daily business life, from every level up to the boardroom table. 

The automation is next-level, and the data processing is game-changing. The wealth of potential has meant many corporate leaders have raced to embrace it, to become poster companies for forward-thinking strategy. Clearly, however, some have gone too far too fast, speeding down a path that is rarely a straight line and hitting the rails along the way. 

There is now a growing number of high-profile cases revealing the problems that firms have encountered in their quest for AI adoption. You might consider them teething issues or maybe something more serious, but it’s crucial to analyse these now as a blueprint for further thinking about the pace of AI adoption that works for your company.

While many AI projects are succeeding, some corporations – particularly those that chose rapid adoption, filling many new roles with AI – have been forced to roll back or abandon their plans. In short, there’s an “AI remorse” occurring, where initial promises and optimism have been dealt something of a reality check as expected results didn’t materialise, and criticism mounted.  

Examples include:

Close